Last updated September 2026
This Privacy Notice for Drywall Pros Services ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.
This summary provides key points from our Privacy Notice. Click the links to be taken to more detailed information for each section.
What personal information do we process? When you submit our quote request or contact form, we process the information you provide, such as your name, email address, phone number, and project address.
Do we process any sensitive personal information? No, we do not process sensitive personal information.
Do we collect any information from third parties? No, we do not collect information from third parties. All personal information is collected directly from you.
How do we process your information? We process your information to respond to your quote or contact request, communicate with you about your project, and, only with your consent, to send you updates about our services and promotions. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties, described below.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you submit our quote request form or contact form, or otherwise when you contact us by phone or email.
Personal Information Provided by You. The personal information we collect through our forms includes the following:
We do not knowingly collect any sensitive personal information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: We do not currently use analytics, advertising, or cookie-based tracking technologies on this website.
Our web host may automatically log basic technical information (such as IP address and browser type) for security and site operation purposes, as is standard for any website. We do not use this information to identify you personally, and we do not currently run analytics, advertising, or tracking tools such as Google Analytics on this site. If that changes in the future, we will update this Privacy Notice to describe what is collected and how you can control it.
In Short: We process the information you submit through our forms to respond to your quote or contact request, and, only with your consent, to send you updates about our services and promotions.
We process your personal information for the following purposes:
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
Your personal information may be stored and processed in jurisdictions outside of Canada, including the United States, where our service providers maintain facilities or use cloud-based infrastructure. While such information is outside of Canada, it may be subject to the laws of those jurisdictions and may be accessible to law enforcement and national security authorities. We take reasonable steps to ensure that your personal information is protected in accordance with applicable laws through contractual agreements and appropriate safeguards with our service providers.
In Short: We do not currently use cookies or other tracking technologies on this website, aside from what is strictly necessary for our forms to function.
We do not currently use analytics, advertising, or marketing cookies on this website. If we begin using tools such as Google Analytics or Google Ads in the future, we will update this Privacy Notice to describe what is collected, add a cookie consent tool where required, and give you control over which categories of cookies you allow.
We do not sell your personal information to third parties.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In the event of a breach of security safeguards involving your personal information that poses a real risk of significant harm, we will comply with our obligations under applicable laws, including Alberta’s Personal Information Protection Act (PIPA).
This may include notifying the Office of the Information and Privacy Commissioner of Alberta and affected individuals, where required.
We maintain procedures to assess, respond to, and mitigate potential data breaches in a timely manner.
In Short: We do not market to or knowingly collect personal information from children.
Our Services are intended for adults; we do not market to or knowingly collect personal information from children under 13, and we will delete any such information promptly if notified at info@drywallpros.ca.
In Short: We send marketing emails only to people who have opted in on our contact form. Every commercial email we send includes a working unsubscribe link, and we honour unsubscribe requests promptly.
Under Canada’s Anti-Spam Legislation (CASL), we send commercial electronic messages only with your express consent, such as when you check the "I would like to receive updates about services and promotions" box on our contact form. Every commercial email we send identifies us, includes our contact information, and provides a working unsubscribe mechanism. We process unsubscribe requests within 10 business days, as required by law.
To unsubscribe from our marketing emails, click the unsubscribe link at the bottom of any email, or contact us at info@drywallpros.ca. You will continue to receive transactional messages (such as quote responses and project updates) related to services you have requested.
In Short: In some regions, such as Canada, you have rights that allow you greater access to and control over your personal information.
In some regions (such as Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable data protection laws.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may contact us by email at: info@drywallpros.ca
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please contact us using the details above.